SHIPPING & RETURNS/ POVRATI I SLANJE

Hrvatski:

Narudžbe poslane u Hrvatsku bit će isporučene unutar 2-4 dana od dana slanja. Narudžbe obično šaljemo dan nakon što je vaša narudžba napravljena.

Dostava narudžbi u zemlje EU obično traje 3-7 radnih dana od dana otpreme.

Za ostatak svijeta rokovi isporuke su 10-35 radnih dana.

Cijena dostave:

Troškovi dostave bit će obračunati nakon dodavanja proizvoda u vašu košaricu.

Cijene dostave za naše proizvode za uređenje doma I art printeve su:

ZA HRVATSKU:

Do 60 € trošak dostave je 4 €

Od 61 € dostava je besplatna

zemlje EU:

Austrija, Belgija, Bugarska, Republika Cipar, Češka, Danska, Estonija, Finska, Francuska, Njemačka, Grčka, Mađarska, Irska, Italija, Latvija, Litva, Luksemburg, Malta, Nizozemska, Poljska, Portugal, Rumunjska, Slovačka, Slovenija , Španjolska i Švedska.

Trošak dostave za male pakete iznosi 12 €, a iznad 100 € dostava je besplatna

Ostatak svijeta:

Trošak dostave za male pakete iznosi 12 €, a iznad 100 € dostava je besplatna.

Cijene dostave za ruksake i torbe su:

HRVATSKA:

Do 60 € trošak dostave je 4 €

Od 61 € nudimo besplatnu dostavu.

Zemlje EU:

Austrija, Belgija, Bugarska, Republika Cipar, Češka, Danska, Estonija, Finska, Francuska, Njemačka, Grčka, Mađarska, Irska, Italija, Latvija, Litva, Luksemburg, Malta, Nizozemska, Poljska, Portugal, Rumunjska, Slovačka, Slovenija , Španjolska i Švedska.

Trošak dostave za male pakete iznosi 12 €, a iznad 100 € dostava je besplatna.

Ostatak svijeta:

Trošak dostave za male pakete je 15 €, a iznad 100 € dostava je besplatna.

Sve domaće narudžbe bit će poslane GLS-om. A naše međunarodne narudžbe dostavljamo Hrvatskom poštom. Također, ne možemo kontrolirati kašnjenja uzrokovana carinom. Molimo kontaktirajte nas ako niste primili paket. Imajte na umu da je kupac odgovoran za sve pristojbe ili carinske troškove. Naplaćujemo standardne naknade za dostavu—ukupne iznose vidjet ćete na stranici za naplatu. Svaka pošiljka ima broj za praćenje koju šaljemo kupcu na mail.

Također, ne možemo kontrolirati kašnjenja uzrokovana dostavnim službama. Molimo vas da nas kontaktirate ako niste dobili paket.

NAPOMENA - jednom kad je paket predan u dostavnu službu - kontaktirajte poštu u vašoj zemlji s brojem za praćenje kako biste dobili više informacija o mjestu vašeg paketa 

Povrat novca i razmjena

List želi da vaše iskustvo kupnje bude što ugodnije.

Poduzimamo sve mjere predostrožnosti kako bismo osigurali da predmeti ne stignu oštećeni i pazimo na pakiranje i otpremu.

Dajemo sve od sebe da fotografiramo rad - imajte na umu da se boje mogu razlikovati ovisno o zaslonu računala.

Povrat ne vraćamo ako s naše strane nije došlo do pogreške. Molimo kontaktirajte nas i mi ćemo to riješiti. Za stavke koje se refundiramo možemo povratiti samo troškove predmeta NISU troškovi poštarine.

Ako želite vratiti ili zamijeniti narudžbu, kontaktirajte nas u roku od 5 dana od dana primitka narudžbe kako bismo se mogli dogovoriti s vama. Nažalost, ako prođe više od 5 dana od dana kada primite narudžbu, povrat ili zamjena više nisu dostupni. Povrat neće biti prihvaćen i povrat neće biti vraćen ako se ne kontaktira putem e-pošte i ne dogovore se prije nego što nam se narudžba pošalje natrag.

Ne možemo biti odgovorni za bilo kakve pakete koji se izgube na pošti. Uvijek pribavljamo dokaz o poštarini i pošiljci za svaku narudžbu. 

English:

Orders ship to Croatia will be delivered within 2-4 days, from the day of dispatch. We usually send orders a day after your order is placed.

Orders ship to EU countries are usually 3-7 working days from the day of dispatch.

For rest of the world delivery times are 10-35 working days.

Delivery cost:

Delivery cost will be calculated after adding products on your chart.

Shipping rates for our home decor products, stationary products and art prints are:

CROATIA:

Up to 60 € cost of shipping is 4 €

From 61 € we offer free shipping.

EU countries:

Austria, Belgium, Bulgaria, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Cost of shipping for small parcels is 12 €, and above 100 € we offer free shipping.

Rest of the world:

Cost of shipping for small parcels is 12 €, and above 100 € we offer free shipping.

Shipping rates for our backpacks and bags are:

CROATIA:

Up to 60 € cost of shipping is 4 €

From 61 € we offer free shipping.

EU countries:

Austria, Belgium, Bulgaria, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Cost of shipping for small parcels is 12 €, and above 100 € we offer free shipping.

Rest of the world:

Cost of shipping for small parcels is 15 €, and above 100 € we offer free shipping.

All domestic orders will be shipped using GLS. And our international orders are shipped using Croatian National Post- Hrvatska pošta. Also, we can not control any delays caused by customs. Please, contact us if you have not received the package. Please be reminded that the customer is responsible for any duty or customs charges. We charge standard fees for delivery—you’ll see the totals on the checkout page. We provide tracking number for all shipments.

Shipping Policy

Also, we can not control any delays caused by customs. Please, contact us if you have not received the package. Please be reminded that the customer is responsible for any duty or customs charges. We charge standard fees for delivery—you’ll see the totals on the checkout page.

PLEASE NOTE - once we send out the order it is in the hands of the post office - please contact the post office in your country with your tracking number to get more info on the location of your package (items that are sent with no tracking and no insurance, the post office cannot check it's whereabouts because it has no tracking).

Refunds and Exchanges

 List wants your buying experience to be as enjoyable as possible.

 We take all precautionary methods to make sure items do not arrive damaged and take great care in our packing and shipment.

 We do our best to photograph the work - please keep in mind that the colours may appear differently according to your computer screen.

 We don't give refunds unless there was an error on our part. Please contact us and we will work it out. For items being refunded we can only refund the cost of the item NOT the shipping costs.

If you want to return or exchange your order, please contact us within 5 days from the day you receive your order so we can make arrangements with you. Unfortunately, If more than 5 days pass from the day you receive your order a return or exchange is no longer available. No returns will be accepted and no refunds given unless contacted via email and arrangements are made before the order is shipped back to us.

We cannot be held responsible for any packages that are lost in the post. We always obtain proof of postage and shipment for every order.